Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are processed within 1–2 business days after payment or order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Once your order has been shipped, delivery typically takes 3–7 business days, depending on your location and the courier service.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details. Any applicable free-shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you may receive a tracking number or delivery update through your provided contact details.

Delays

Delivery times may occasionally be affected by weather, public holidays, courier delays, or other circumstances beyond our control. We appreciate your patience in such situations.

Incorrect or Incomplete Address

Please make sure your shipping address and contact information are correct before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete information.

Damaged or Missing Packages

If your package arrives damaged or appears to be missing items, please contact us as soon as possible with your order number and photographs of the package and products so we can assist you.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through the contact information provided on our website.

We appreciate your business and look forward to serving you!